Key Contributor Award Winner: Making it right for our students

We had a great company all hands video conference call yesterday. Just so nice to see everyone, celebrate some of our successes YTD, welcome new team members and announce our 3rd Quarter Key Contributor Award Winner. Just like our previous KCA winner, this person is someone truly having a positive impact on our students.

When we talk about our “Why” Improving employability every day and our core values Ease, Value and Trust this individual is someone all of us have become to respect and appreciate the great work she does helping our students to ensure they are qualified and ready to onboard into our IT Certification Pathways programs. She is very respectful and easy to get along with, has brought tremendous value as an individual and team contributor and someone who has earned the trust of everyone she works with at LearnKey as well as the counselors we serve.

Which is why it gives me great honor to announce that Jade Brown was the recipient of our Key Contributor Award winner this quarter.

Over the last year and a half Jade has implemented, streamlined and improved our enrollment process by developing a vetting process to ensure our students are qualified to be in our program. In addition she is directly responsible from growing this role into a team. Her hard work has directly correlated to having more successful & motivated students/learners better qualified to start are programs. Jade is the type of team players that has a great attitude and ” will do whatever it takes to get the job done” .

Organizationally, Jade took the lead and wrote training manuals and SOP’s for new LK team members so they can successfully onboard in the enrollment department. Her leader, Kelly had this to say “We have great LK team members but man I believe Jade is one of the hardest workers we have” Couple that with her professionalism and courtesy we congratulate you Jade on this great accomplishment.

We all know this has been a challenging year and it’s so exciting to know that we can have some peace of mind in knowing we are making a difference in people’s lives during these times.

Whether its knowing that we helped over forty-six (46) of our students get hired, or helping a student get certified, offering free employability skills training for those unemployed, or assisting the counselors and teachers that are dealing with allot of stress and challenges, yes we have those challenges too, however, they way our team has come together to handle these situations makes me truly proud of each and everyone one of our team members. Our Senior Instructor also had us excited about the current course (IT fundamentals) he and the production team are working on, listening to his passion really made all of us appreciate the hard work that goes into producing courses like this one.

Staying connected during these times is important and we will continue to do that. Today was nice and tomorrow will be better.

Newest Key Contributor Award Winner has “Workbook” Mania

Yes, Improving Employability Every Day is our “Why” and how we do that is through making great courses so youth and adult learners gain Industry IT Certifications, graduate our programs, and get employed! While LearnKey is known for great Video-based training we do provide additional content with each course including: labs, assessments, lesson plans and workbooks. Therefore, our production team consisting of video editors, technical writers, quality control, and system support staff have to always be working in sync to meet our course deadlines.

Our newest Key Contributor Award Winner M’Lissa Woods is making quite a name for herself by leveraging her amazing technical writing skills. M’Lissa joined us in July 2018 her first project was to complete Microsoft Technology Associate (MTA) workbooks for courses we shot earlier in the year. She jumped right in and after four months completed more than double, ten (10) workbooks a normal writer could complete in that period. Her ability to process work alone with focus and strong organizational skills are second to none.

This not only ensured we released these courses on time but she also really embraced our core values (Ease, Value, and Trust) which is huge for our culture. Her work is of great Value requiring minimal QC efforts, she immediately built a great deal of Trust with her peers, and she is very Easy to work with as noted by her manager and peers.

M’Lissa is going to help us reach our goals for 2019 which by the way are pretty lofty: Produce eighteen (18) courses including Microsoft 2019 series and our Signature CompTIA A+ course, migrate our students to a new learning management system & student information system, as well as provide more tutoring and customer support for our VA students. It is great to know we have employees like M’Lissa on our team to help us along the way.

We feel very fortunate to have M”lissa on board and if her name sounds familiar that is because her husband Kelly Woods is a previous Key Contributor Award Winner– so it runs in the family!

Please join me on congratulating M’Lissa for this great accomplishment.

Key Contributor Award Recipient: Leverages his creativity for LearnKey!

Designers are so cool and we have an awesome team of them (Bill, Chris and JJ). They make our courses “pop,” hold attention, depict a learning scenario, and many more types of themes. It’s not always easy to be creative on demand which is why the way they work together is amazing.

Our key contributor award is given quarterly to an individual or team that goes above and beyond in demonstrating our “why” – Improving Employability Every Day – or core values: ease, value, and trust.

It gives me great pleasure to announce our latest Key Contributor Award recipient, Bill Wilhelm, based in our Cedar City, UT, office. The last five (5) years Bill has been “steady Eddie” when it comes to consistency in being a great team player, can-do attitude, and one to display our core values when interacting with other LearnKey team members. Jason Manibog, LearnKey’s Senior Instructor had this to say about Bill:

“I can always count on him to do great work and do it on time. If I need something last-minute, such as a flyer or brochure or other graphics piece, he is always there, willing to help out. His work on our courses channels our want to improve employability everyday. He is an absolute pleasure to work with.” Another member of the leadership team, Beth Ciaramello, raves about his can-do attitude. “Bill has helped the job ready team without hesitation! His ideas are creative and innovative but keeps our input in mind AND hits deadlines with accuracy. He also has an amazing sense of humor!”

Sheena Chamberlain, our Quality Control and Content Publishing Manager, sees someone who is not afraid to help out other team members any way possible. “Bill is one that I can count on for anything, and I know he will never hesitate or say no to helping out with any project (even if it’s loading up boxes or rearranging the storage room). He is a wonderful designer, a human version of Google, and consistently amazing at everything he does.”

This past week I had the honor to present Bill this award in person and it was the best part of my week. Thank you Bill for all your contributions to LearnKey as we truly feel so fortunate to have you on our team!

Best Regards,

Jeff

Key Contributor Award winners: Always making sure we dot our “I’s” and cross our “T’s”

Today I am please to announce our Key Contributor award winners for Q4 2017: Val Deuel, Bart Giddings, Sheena Chamberlain, and Leigh Kulbacki.

Just like all our employees, they play a very important role in our company, as one of the most important aspects to our business is making sure that all of our digital employability learning solutions have the proper grammar and spelling for all our assessments, labs, and written content. They must also ensure all our video training has the quality so we always deliver an exceptional learning experience. Thanks to our awesome Quality Control team they are always there to catch all the errors and help us avoid re-work.

This past year they took it one step further by taking on transcribing and closed captioning most of our courses released in 2017. That was an amazing accomplishment as the results were transcribing 51 sessions and completing the closed captioning for 31 sessions. This resulted in a 27% increase in productivity!

Our “why” is improving employability every day. My goal is to make sure that everyone in the company knows how they impact that why. I am proud of this team as they truly know the importance of their role in our company and really stand for our core values: Ease, Value, and Trust!

Please join me and the rest of the LearnKey/Better Learning Systems family in congratulating them on this great accomplishment, and one thing is for sure: they are not going to like that I wrote this blog without them checking it before it gets posted! But what the heck, sometimes you have to go out on the edge. After all, it’s the thought that counts!

Newest Key Contributor Award Recipient – Makes his passion drive Improving Employability Every Day

I am pleased to announce our 2017 2nd Quarter Key Contributor Award goes to Brian Tremelling. He has shown us from the beginning over 8 years ago that when you believe in something, most importantly yourself, dreams can come true. This award is a big deal for our company as it is given to those that really demonstrate our core values: Ease, Value, and Trust, as well as our “Why” which is Improving Employability Every Day.

One of Brian’s most proud accomplishments is how he led the way in building our vocational rehab programs, but what you don’t see is his passion, commitment, and dedication to the stuff that is not fun. Building course bundles, creating and automating process flows, dealing with the internal and external challenges that come when you are focused on progressing our students so they reach their employability goals. However, this past quarter, in addition to managing the program, getting us approved in other states, and 110% dedicated to improving our process and technology, to make other jobs easier he alone took on technical work in order to enhance our student information system (SIS). The entire team got a sneak peak at it three weeks ago and are so excited to roll it out. We are close, very close – Brian led that cause and through bumps and roadblocks he handled it like a pro!

His peers were excited to hear what former Key Contributor Award Winners had to say about Brian:

Jason Manibog says Brian is a great organizer, always helping production, and always has the students’ best interest in mind. Wyett Ihler shared: “I am impressed with Brian’s dedication and ability to stick to something when he has a belief. That passion has served us so well. Willing to assert but does so in a very respectful manner.” Ben Lee: “Brian is a great friend who always tries to understand/listen to the people he works with. Doesn’t give up when he believes in something.” Tristan Roberts: “Brian Keeps an open mind and always receptive to change for the better of the student and LK. Always gives an honest opinion.” Kim Johnson: “Astounded by vast knowledge base, curricula, team player, always has the best interest of LearnKey.”

So you hear: Passion, belief, team player, good listener, honest, respectful. I’d like to second all of those as he and I will always be tied together for dealing with our fair share of challenge, opportunities, and positive outcomes. He reconfirmed that if you do the right thing, things have a way of working out.

Please join me in once again congratulating Brian on his many contributions to LearnKey!