Category: Insights
Ease, Value & Trust- LearnKey’s Key Contributor award winner all that and more
When you have great people it drives the engine of success for your company. Our newest Key Contributor Award Winner- Jacob Gardner is right at the center of that engine. Because of his work ethic over the past four (4) years, respect he has gained from his peers, he epitomizes our core values; Ease, Value and Trust. Every day he comes in and seamlessly does his job better than anyone can on the planet. Technical support, computer ordering (a big part of his job that has doubled over the past year), testing, telecom support he does it all and always as if it is no big deal.
We always talk about our “Why”- Improving Employability Every Day. Jacob knows the work he does directly ties to helping our customers: counselors, K-12 students, adult learners and veterans gain the key skills and industry certifications they need to improve their employability skills.
Just like last quarters Key Contributor Award Winner , a team member who is well respected, we are very fortunate to have him as part of our technical support team working in at our headquarters in St. George, Utah.
Please join me in congratulating Jacob for a job well done.
Bravo!
How Important is Business Communication? Important Enough For a New Certification
About two months ago, I was having a conversation with our CEO and he said, “Brother (he calls me brother, how nice), wouldn’t it be nice if we could do a soft skills (meaning non-tech) course that could help improve communication skills for business? Is there a cert on that?”
At the time, the answer was yes, I could come up with a course but no, there was no official certification for this. But wouldn’t you know it: two weeks later, Certiport announced a new Communication Skills for Business (CSB) certification that will be out later this fall. Great minds think alike.
We, as you well know, are dedicated to improving employability every day. But that doesn’t just mean tech skills and being able to do a COUNTIFS function in Excel. Far from it. Strong employability requires strong communication skills, and this is where this course fits in to the overall employability umbrella.
Every so often we decide to change things up and bring in a guest author to do a course. For this course, we are very excited to have Jennifer Stubblefield, the reigning Certiport Educator of the Year, bring you this course. Jennifer has been a business teacher for over 25 years and is a champion Microsoft Office Master instructor as well. She understands both the tech side and the communication side of employment and it shows in this course.
We filmed the course last week and we are very excited to bring you this course. This course is like no other in that though the exam is heavily topic-based, our course is scenario-based and interactive while teaching to the core exam topics of
:
- Describe Basic Communication Principles
- Plan for Effective Communication
- Apply Best Practices for Creating Business Deliverables
- Deliver Your Message
- Receive Communications
- Analyze Communication Scenarios
This course applies to both those looking for jobs and those already in a career. I was going to say this course applies to those looking to improve communication skills, but let’s be real: everyone could use improvement in this area. And Jennifer covers this literally from head to toe (as in wardrobe for an interview – I knew a tie is supposed to come down to a belt buckle, but did you?). She also points out that whoever runs the front desk at a company is watching interview candidates from the moment they walk in and will divulge what is seen to the hiring decision-makers. A good reminder for all of us.
The truth is, we as a filming crew learned a lot even though improving our communication skills wasn’t on our minds when Jennifer arrived to film this course. For example, did you know there is a big difference in meaning between having a meeting in a L-shaped seating arrangement vs. sitting across from someone? I didn’t. Now, I do. I learned a lot about improving business communication skills just in the three days it took us to film this course. And I talk for a living. So, if I can learn a lot, so can you, no matter where you are on your career path
Newest Key Contributor Award Winner truly believes our “Why”
For a company to be on the same page it has helped a great deal that everyone knows our “Why” – Improving Employability Every Day. Our newest Key Contributor Award recipient Beth Ciaramello lives it every day as our Chief Employability Officer.
Beth’s job is to connect our students to employers, work study programs, and get them job ready/hired. She is also quite worldly as one of her personal accomplishments last year was traveling abroad working remotely.
She is being recognized for taking on three major projects, creating and implementing a ProScan to Placement process (P2P), finding new great talent to support the new process, taking over Brighton Colleges Employability activities, and taking over all recruiting and hiring for LearnKey staff (yes we are hiring).
Her “can do attitude” has resulted in two awesome new team members (Jeff & Wendy) based in Scottsdale, who have learned the P2P process and fully implemented it. We now have improved tracking and placements for both Brighton and LearnKey. Additionally, Beth continues to recruit awesome talent and truly displays our core values (ease, value, and trust).
The value she brings to our internal teams and external customers is exceptional. A great example is a recent partnership she has established with a new employer to our programs. This has required a lot of moving parts to come together and she has stayed with it all the way.
As a leader she knows our business and students as well as anyone else. One of her greatest qualities is the ease in which she works with everyone. Always willing to listen, offer advice and support no matter what. What that has left along the way is a tremendous amount of trust between Beth and everyone she interacts with on our teams.
We are so fortunate to have you on our team. Congratulations Beth for always keeping our Why – Improving Employability Every Day front and center for all of us.
Best,
Jeff
Learn In-demand Skills, Obtain Industry Certifications and Always Have a Plan “B”
My father taught me many years ago to learn a trade or in-demand skill, as well as always have a plan “B”. In this day and age that is so important, especially for those in high school, going to college, or adults trying to obtain a well-paying job. It just so happens I took that advice back in the 80’s and learning my first skill/certification was how to use American Airlines “Sabre” reservation system. See, my trade was working in a travel agency. I learned reservations, ticketing, operations, business development, and sales.
Knowing and getting certified in multiple reservation systems like Sabre, United Airlines Apollo system, TWA’s PARS, and a few others allowed me to go from doing reservations to becoming a team lead, then operations supervisor, to Director, then V.P./General Manager. Yes, I was climbing the corporate ladder, even ran start-ups over my 30-year career.
But it all started with making sure I had skills. Now, in this day and age “first jobs” are on the cusp of being eliminated this article that speaks to “AI is replacing first jobs” which is very concerning but not surprising due to advances in technology. So now more than ever, I stress to everyone learn a skill/trade, get certified, so you can have a fall back plan “B”. College degrees are important, however, in today’s world so is getting certified in many fields such as: Technology, Allied Health, STEM, Legal, and many more.
The good news is its not just me advocating the importance of certifications. A recent Forbes article just came out titled “non-degree certificates and certifications are fast, cheap and effective”. This is a great read and while they are not necessarily cheap it validates how important non-degree certificates and globally-recognized industry certifications are in today’s workforce. Here are some key highlights of the article & survey which are sure worth sharing:
- Adults with a short-term certificate or industry-based certification were more likely to be employed (85%) than adults without such credentials (78%).
- Adults holding certificates reported their median annual income to be $45,000, compared to $30,000 for adults without any certificates.
- Among the non-degree adults with a certificate or certification, two-thirds were inclined to recommend the educational path they had followed to others, compared to less than half of the non-degreed adults without such credentials.
- Among certificate/certification holders, 60% believed their educational experiences made them more marketable to potential employers, compared to 44% of those who had not earned certificates or certifications.
At LearnKey we are all about “improving employability every day” and we do that through ensuring our message around “Learn a skill, Practice as part of your preparation, and get Certified” is loud and clear. The world is changing and now more then ever, you need to have a plan “B” and I have my father to thank for that!
Jeff
In Sheena We Trust!
Our newest Key Contributor Award winner is Sheena Chamberlain and in Sheena we trust.
This year LearnKey is rolling out new technology and tools so our learners have the best learning experience. The first roll out was enhancements to our student information system (SIS 2.0) in February this year. That was no easy task, however, having lots of expertise in-house that project was more manageable.
Our new Learning Management System has been a huge undertaking and in development for well over a year. This is new state of the art technology that has yet to be rolled out enterprise wide.
In January 2019 we realized we needed an A+ team player to begin to manage the beta testing and early adoption of this new system. In a perfect world someone would have come on board and had several months to get up to speed by working with the developers, our in house designers and production team. That did not happen.
What happened was Sheena Chamberlain stepped up an said “I can do this” without any hesitation. Not only did she have a tremendous “can do attitude” but she also quickly realized that there was more work to do, then anyone had anticipated. What did she do? What she is best at which is managing people and process. Soon, she had twelve (12) internal team members working on fixing labs, rebuilding courses, coordinating development efforts and managing new customer expectations. She did all this while continuing to do her normal job.
What jumped out with all of us is how she truly demonstrated our core values: Ease, Value and Trust, with Trust leading the way. She was open, honest, told it like it was, didn’t make excuses or complain that things were not they way they were portrayed. She just took it on herself to make it right.
I want to take this moment to congratulate Sheena for staying the course with a positive attitude, persistence and always taking the high road. We are so fortunate to have her on board and in the next thirty (30) days we will be launching this new LMS!
In Sheena we trust!
Let’s go CADDing – New Course, New Series
Hello and happy spring from your humble senior instructor. I am very happy to announce that we have released the first course in our new series of courses on Computer Aided Drafting and Design (CADD). The course? Autodesk Certified User for AutoCAD. For those of you who are wondering what exactly is AutoCAD, let me tell you: it is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings (that’s the description from the official website, so let’s go with that). The course itself, which covers the material on the AutoCAD Certified User exam, takes one through building some lamp drawings for the inside of a house.
In fact, “house” is the major theme of this entire series. Our second course in the series, Autodesk Revit, centers around building a house. The major use of Revit is designing buildings, hence the house design. The third course in our series, Autodesk Inventor, focuses on mechanical drawings. Thus, in that course, you will see how mechanical parts of a house are built.
CADD as a whole is a growing need, with a 7% growth expected for demand in the job market in the next decade, according to the Department of Bureau and Labor Statistics. This series of courses will help increase your employability prospects for many areas of CADD. And, for the AutoCAD and Revit courses, we have brought in an expert: Gary Roberts, who has over 20 years’ experience teaching Autodesk and similar applications at the high school level. In fact, through his teaching, I can say with confidence that I can now draw the architecture piece for something besides a golf course. Just don’t ask me to draw a raindrop as I’ve been told that’s not my best drawing skill (get the Animate CC 2015 course and you can decide for yourself).
Microsoft Office 2019, Here We Come…
A belated Happy New Year to you all. January is over, so I can say that. As I sit here writing this wondering when winter will ever end, I am happy to let you all know that we are in the midst of building and producing our Office 2019 suite of courses. As we are always trying to improve our product and your employability prospects, here is what you can expect to see as these courses start to roll out this spring:
Word 2019 – building a resume, cover letter, schedule, and small brochure.
Excel 2019 – building a small budget, a schedule list, and multiple summaries of data.
PowerPoint 2019 – building recruiting presentations for a small business and a school club.
Outlook 2019 – the whole personal information management package, from email, to calendar, to contacts, to tasks, to notes, and how all are used for continuity in the business world.
Access 2019 – a database to manage a small business.
Oh, small business, yes, I almost forgot: all of these courses are going to revolve around scenario-based learning (here are part I and part II of the scenario-based learning blogs for your reading pleasure) as we cover most of the material through two avenues: day-to-day usage at a fictitious athletic club business, and practical scenarios for students and those looking for a new career, as outlined in some of the scenarios above. We are not only about helping you pass the Office 2019 MOS exams (yes, these courses will help you do so), but we are also about making learning fun, fast-paced, enjoyable, scenario-based, and, most importantly, there to improve your employability.
And, these courses are loaded with practical tips, brought to you by our new “face of LearnKey,” Marie, who is helping us bring you a rich, practical, and full learning experience not only for Office 2019, but for more of our future courses. We look forward to start bringing you this series later this spring. Until then, here’s to spring getting here. Now. At least pitchers and catchers start reporting this week. Hope springs eternal!
Future Ready Schools and Lifelong Learning all leads to in-demand 21st Century Skills
We are always looking for organizations that align to our why “Improving Employability Every Day”. Be it social services organizations, K-12 & post secondary schools, employers, and not-for-profits. The good news is there are a lot of programs educators can leverage and share best practices around that are going to help youth, adult, and under-served learners gain key in-demand 21st century skills.
Here is a program we are pretty excited about that enables educators to prepare future-ready schools (FRS). Their effort to maximize digital learning opportunities and help school districts move quickly toward preparing students for success in college, a career, and citizenship is something we fully support and applaud. We work with hundreds of schools and districts nationwide that use our video-based courseware in the Business and Career & Technical Education programs. Every year we learn about more success stories and the FRS program is pretty impressive. The future-ready school programs and partnerships support, thousands of district leaders have planned and implemented personalized, research-based digital learning strategies for millions of students to achieve their full potential.
At LearnKey our goal is to offer employability skills learning programs that teach 21st century in-demand skills. Therefore, we want to ensure our curriculum, instruction style (i.e. scenario-based), and assessments are tightly aligned with and designed to engage students in personalized, technology-empowered, deeper learning experiences that build life-long learning skills. This year our new learning management system (OnlineExpert.com) is getting a significant makeover/technology upgrade that will drive more engagement and collaboration between learners and instructors.
It has been proven that learners who successfully “learn how to learn online” have over a 70% greater chance to become successful lifelong learners. Why is that important to us? Well, since lifelong learning is the “ongoing, voluntary, and self-motivated” pursuit of knowledge for either personal or professional reasons it not only enhances social inclusion, active citizenship, and personal development, but also self-sustainability, as well as competitiveness and employability. That goes back to our “Why” which is improving employability every day!
Stay tuned as we introduce other successful learning organizations that support great causes such as lifelong learning!
Best,
Jeff Coruccini
New year brings goals, exciting partnerships, that drive Improving Employability Every Day
LearnKey is excited for the new year and for us to continue to grow and exceed the goals we have around our “Why” – Improving Employability Every Day. This coming year we want to see hundreds of graduates from LearnKey and Brighton College gain employment through our learning systems, programs, and strategic partnerships.
You heard LearnKey partnering with Brighton College, yes, to kick off 2019, that is exciting news. Partnering with Brighton college is a great move for us because we cater to the same student demographic. Those students interested in New Collar Jobs. With our dual alignment with Career & Technical Education programs for Information Technology, Allied Health, Legal, and Business Management it becomes a way to leverage what both our organizations are good at, which is programs that lead to in demand jobs.
In the industry we saw strong growth in our K-12 Market and vocational rehabilitation programs. Globally recognized entry-level IT & Career Ready Industry Certifications are on the rise worldwide. We are seeing it first-hand and some of the most popular obtained from our student/learner demographic were tied to: Microsoft Office Specialist (MOS), Microsoft Technology Associate (MTA) , IC3 Global Standard 5, which is the newest addition to the IC3 Digital Literacy program, CompTIA’s A+, N+, and S+, Adobe, Quickbooks, and Entrepreneurship Small Business. Like all other education organizations in Information Technology, Cybersecurity continues to see strong growth with our students and adult learners wanting streamlined programs for that career.
At LearnKey a Better Learning systems (check out our updated website) company, we have three big goals this year that tie directly to Improving Employability Every Day, and they are: Create a better student learning experience through upgraded learning management technology that our employees really want to use; second, do the exact same thing with our Student Information System (SIS 3.1 upgrade), again want happy employees who use our technology; and third, Improve the student progression success of our team members and students by 40%. This will drive a better learning experience which will lead to more graduates and more of our students getting hired!
Exciting times ahead of us to kick off 2019.
Key Contributor Award Winner- On the road again!
One of the most difficult jobs is one that requires a ton of travel. It can be extremely lonely and quite challenging with flight schedules, uncomfortable hotel beds, rental cars, and meeting people that are not always as passionate about their jobs as we are. That is not the case for our most recent Key Contributor Award winner – Kelly Woods. He travels no matter what weather conditions are on his journey.
See, Kelly is a Veteran, and his job is to meet with VA counselors and spread the word on how our programs help Veterans get jobs in IT, Cyber Security, Networking, Programming, Graphic Design, and Help Desk/Customer Service. When we say LearnKey truly is Improving Employability Every Day, Kelly is the face of that statement. He takes his job seriously and never hesitates to help out another Veteran or counselor when they inquire about our programs or if they need assistance along their journey. Our programs are not easy, which is why it’s important that Kelly does not mince words in that the program will be hard, but the reward will be great!
Of course Kelly attributes all our success to his supporting team members, which include the other Regional Representatives, LearnKey’s production and support teams, and the great job ready team and tutors, along with our student support representatives. It takes a team and Kelly takes pride in that he has a great team.
Thank you Kelly for your contributions and keeping our core values – EASE, VALUE and TRUST – top of mind.