LearnKey Blog

Have a question about LearnKey training or support? I bet KJ has the answer!

At Better Learning Systems, while supporting hundreds of thousands of users, we get a lot of questions about training: how to use our learning systems, technical support, how to deliver our courses to third world countries with no internet… the list goes on and on. It really makes you appreciate those employees who spend the time to have the product knowledge and experience to answer those questions. One person who prides himself in helping people is Kevin Jacobsen our February employee of the month. It’s the one thing we can get right each and every time we interact with our customers when they ask for our help. Kevin truly takes pride in being professional, knowledgeable, respectful and courteous at all times.

Kevin’s leadership team had this to say about his nomination and selection:

“Over the past two months Kevin has demonstrated our core values in several ways. Providing great value by putting in additional hours, supporting customers’ inquires over the phones, in addition to assisting employees with technical needs internally. He is considered a Trusted resource as he will always follow through with what he is given. He has transitioned into a new role and made it easy for all parties who interact with him regarding technical support.

Continue reading “Have a question about LearnKey training or support? I bet KJ has the answer!”

Sharing the Love

Valentines Day is the day when you show appreciation to those who are important to you. Even though we don’t have flowers or chocolates to give out to everyone, we want to share the love by offering letting you in on a special Valentines offer. We are offering 10% off any single-user LearnKey course. Use the coupon code VDAY2013 receive your discount. This offer ends on February 28, so don’t delay!

LearnKey provides Know Your Talents course to Middle School students and staff

You know those times when you are a part of something good and it makes you feel proud to be a part of it? Today is one of those days. LearnKey announced that we will be offering our Know Your Talents course ($50 value) free to Middle School students, teachers, and counselors. How awesome is that? This course will help students understand their talents and behaviors, while teachers and counselors will learn how to maximize a students learning and enjoyment by understanding behavior.

You are probably wondering why we are doing this.

Did you know that more than 500,000 children drop out of high school each year? When I see this number I think about all of the opportunities, experience, and growth these children will miss out on as a result of their choice. Recent studies show that proactive measures can be taken during middle school years that can dramatically decrease the likelihood of a student dropping out during high school. We see it as our responsibility to do something about the problem.

Continue reading “LearnKey provides Know Your Talents course to Middle School students and staff”

There is no “I” in LearnKey or Team!

As we move into February, it’s time again for me to celebrate another employee accomplishment. This has to do with one of our Salt Lake City team members who has demonstrated not only the importance of being a team player, but one who does it on a consistent basis. Since LearnKey is dependent on everyone working together as a team, it means there is no “I” in LearnKey or team! It gives me great pleasure to welcome Rob McNeil as a Better Learning Systems/LearnKey employee of the month. You see Rob is someone who comes to work everyday, on time with the mentality of “do what needs to get done” and how refreshing it is for us to have such a steady employee. His peers VALUE his contributions as he has clearly earned their TRUST and his work effort makes it EASY for everyone.

His manager had this to say during his nomination:

“When you are working in the trenches you want someone who you can trust to get the job done.  Rob McNeil is that person!  Rob not only get his work done but he embodies the core value of ease. He is happy to take on a project and will see it through to completion. I value the skill set Rob brings to both the table and the trenches! He is a major asset to our studio and I am so thrilled that he is on my team.”

It has not always been easy in our Salt Lake City office. In order to get better at producing courses we had to bring on new team members, and never once did Rob question our decisions to do so. What he did do was welcome these new team members with open arms and a “can do” attitude. We are so fortunate to have Rob on our team.

Continue reading “There is no “I” in LearnKey or Team!”

Photoshop CS6 for Mac Released

The first of our Adobe CS6 courses has been released – Photoshop CS6 for Mac. In this course, LearnKey expert and Adobe Certified instructor Chad Chelius walks you through the features and tools of Photoshop CS6, while also covering the topics required for the ACA Visual Communication using Adobe® Photoshop® certification exam.

  • Demonstrate knowledge of project management tasks and responsibilities
  • Learn and understand terminology of digital images
  • Demonstrate knowledge of Patch Tool in Content-aware fill mode
  • Learn to adjust or correct the tonal range, color, or distortions of an image
  • Demonstrate knowledge of preparing images for Web, print, and video

This version of the course was shot using Adobe Photoshop CS6 for Mac OS X. Don’t worry, Windows users – your version is coming up soon!

Visit the product page for more information about the course, including a full course outline and purchasing information.

Happy New Year means more great Employees of the Month!

Preparing for the start of the new year at LearnKey meant all kinds of exciting things we planned to kick off, such as just releasing a new course on how to learn online, MasterExams for IC³, A+ and Network+ courses, and our Salt Lake City and Cedar City teams are busy working on Adobe and more sales training. So what could be better? How about welcoming a new employee of the month: Michael Barker!

Michael is part of our design team and is working from our St. George office. I guess you could say he’s one of our mobile workers, being that the rest of his team resides in another city. Here’s what one of our managers in Cedar City had to say about Michael:

“I’ve had the great opportunity to work one-on-one with Michael in the past several weeks and feel he embodies our core values in so many ways: Ease—anyone who has worked with Michael on a project knows that it is easy to do. He removes ego from the equation and focuses on delivering the best overall product. Though known as the Ninja (due to his quiet demeanor) he communicates concerns or questions very easily. Value—everything Michael does he does with the best value in mind, and I don’t think he even realizes it. Trust—Michael is trusted (did you see the LK certification emblem?) to do excellent work and trusts that we are the best at what we do.”

When you hear such awesome things about a team member it just reinforces the importance of teamwork and accountability. We are so fortunate to have Michael on our team and really want to wish him thanks for all he does.

Continue reading “Happy New Year means more great Employees of the Month!”

25 years and a special discount

Can you believe that 2012 is almost over? Looking back I wonder where this year has gone. This year has been a fantastic year for LearnKey and we have been busy creating solid courses and projects.

To celebrate the ending of the year and to celebrate our 25th year of business, we are offering huge savings on the entire LearnKey course library. Through December 31, purchase any single-user course on LearnKey.com and use coupon code 25YEARS before checkout to receive a special promotion.

How special, you ask? Well that all depends on when you order! If you order between 12/20 – 12/26, the coupon code will give you 25% off. After that, the discount drops, and then the whole thing expires on 12/31.

Don’t delay – check out what we have to offer

* Offer applies only to single-user LearnKey courseware. Excludes MasterExams.

ACTE 2012 Recap

The ACTE conference in Atlanta was a huge hit For LearnKey. Jeff, Lori, Kim, Scott and I were able to re-solidify the fact that we are on the right track. The track of preparing teachers first for certifications and then taking that knowledge gained and marrying it with our award winning full motion video, hands on projects created by teachers that align directly to Adobe and Microsoft objectives, mobile technology alerts and the constant mentoring of teachers so that they are up on technology as well as behavioral assessments to best pinpoint career pathways for students. All these lessons learned over the past 27 years are now a road map for teachers to make sure that each student is successful in their life quest.

It was so good to see school district administrators and teachers embracing the fact that businesses and community partnerships are valuable in many different ways. The more involvement that you have with people from a broad spectrum of knowledge, the better the result is for the students. New and innovative ideas are what is going to drive success in the classroom and ultimately engage and empower the student to go on and do great things.

It was great to see how “Team LearnKey” interacted with partners and clients as well as with one another to bring digital literacy into the classroom.

Oh yeah, we ate a lot of great food and also went to an Atlanta hawks basketball game and had a good time. We were able to sit behind Danny ferry, the Duke “hall of famer” who won the Naismith College Player of the Year and Oscar Robinson Trophy award winner in 1989 and his #35 jersey was retired after his senior season in 1989.

“A” Players- They work at it all the time!

At Better Learning Systems we recently announced the formation of an “A” Team within our LearnKey company who will lead strategic sales in our K-12 vertical. While we are very excited about the group during one of our conversations with a LearnKey team member Justin Walker ( a new member all of 8 months)  explaining the realignment details we asked him if he had any questions. He answered “Yes” How can I be a member of the “A” team? The best part of all was when Lori and I heard that response- we both looked at each other and said that is EXACTLY what we expected to hear from Justin. That’s because “A” players work at it all the time and Justin is quickly becoming an “A Player”. He is willing and able to do whatever it takes to be a good team player for the right cause and working his “tail off” (small inside joke).

It is with great pride we announce that Justin Walker is our most recent November/December employee of the month. Over the past eight months Justin has worked extremely hard to learn the elearning industry, the “ins and outs” of selling to the education market, and most importantly do whatever it takes to be a great team player. He has demonstrated our core values making it Easy for people to work with him because he is a good listener. Second, he is quickly learning the importance of understanding what Value he can bring to not only his external customers but internal team members as well. Third, understanding the importance of patience while he builds his pipeline knowing that it takes time to build Trust, which is the trigger to successful partnerships.

Here are some fun facts about Justin so all of you can get to know him a little better:

Continue reading ““A” Players- They work at it all the time!”

LearnKey Hits the Road

Sleeping off a Thanksgiving food coma will definently be just a dream for many LK employees this week. We will be in three different states and at three different shows. Here is our schedule so you can stop by to see us, if we are visiting your city.

November 26-28, 2012
Louisiana Association of Computer Using Educators
New Orleans, LA

November 28-30, 2012
Illinois Education Technology Conference
Springfield, IL

November 29-30, 2012
ACTE: CareerTech Vision 2012
Atlanta, GA

If you’re attending any of these shows, stop by and see what we have to offer!