LearnKey Blog
Team Player & “Can Do” approach is the way to do your job!
I tell people all the time – if you want to add value to your organization and stand out, learn these three things: 1) Become a stellar team player, 2) Be resourceful, and 3) Possess a “can do” approach to problem solving. You do those three things well and you will stand out in comparison to the competition.
One of our very own employees, who just so happens to be our newest employee of the month Brad Washburn, has been recognized for demonstrating similar attributes for his work over the past year. Here is some of the nomination and kind words one of our leaders shared about Brad and how he demonstrates our core values (Ease, Value and Trust):
“Brad has spent his time creating LearnCast courses for our mobile library. He created these courses independently and with Ease. In that short time, he produced 109 courses with a wide variety of topics appealing to all types of learners. Next, he worked on developing and configuring the wide screen settings for our LearnKey courses. He was tasked to recapture 8 hefty courses in just a few months and He did it! Now our clients will be able to watch our Adobe Suite in widescreen this Fall. He has won my Trust as being a go to person to get the job done and on time. His work has brought Value to our company. Brad is a pleasure to work with and I am happy to have him on my team!”
Brad’s actions and accomplishment speak to his contributions and we are very appreciative to have him on our team. As we do every Better Learning Systems (BLS) employee of the month, we share with you some fun facts about Brad so you can get to know him better:
Continue reading “Team Player & “Can Do” approach is the way to do your job!”
Serving Those Who Serve
I have only been at LearnKey for a short time, but I am very excited to have the opportunity to be working with veterans on a daily basis as part of the LearnKey Veteran Services team. Being a veteran myself and attending school full-time, I know how important it is to get an education and further your career.
When I first started at LearnKey my responsibility was to contact veterans who use our courseware and check on the status of their education twice a month. It was very rewarding for me to see the awesome changes in these veterans’ lives because of what they were learning from our courses. The more time I spent talking to them, the more excited I was about sharing the education resources we provide to my fellow battle buddies and all veterans. Now I have the opportunity to travel throughout the country seeking out veterans and spending time with them individually, introducing them to our exceptional educational programs.
Bringing Learnkey to the Philippines
Over the last couple of months, we have been working with educators in the Philippines setting up a remote LearnKey enterprise. In a nutshell, the objective of this project was to create a standalone solution for our OnlineExpert.com website. This means a server was loaded with our code base, media content, and database information so that students could connect directly to the server to access our courseware instead of connecting over the Internet.
This project was successful due to the work of many people. I wanted to share my experience of working with this enormous project.
This project was a great experience for our IT department. Due to the 14-hour time difference, we all experienced many late night-work sessions. We had the challenge of helping obtain servers by working through vendors in the Philippines and also assisting our contact at LGSMI. Once we had the servers ordered, I helped our developers get the code ready to load onto the servers. The primary challenge was to take a website and the associated database and make it run off a local intranet environment from the two servers we secured in the Philippines. This also meant we had to load all of the media for our courses onto these two servers. Another challenge we faced was unreliable connections over the Internet, which prevented us from transferring the data over the Internet. We overcame this by loading everything that would be needed for the servers onto an external hard drive and sending it to Manila, Philippines. Our CEO, Jeff Coruccini, flew the external hard drive to Manila and transferred all of the data to our new servers.
So far, I have outlined a lot of the challenges we faced with this project. I don’t want you to get the idea that this project was only difficult. We have learned a great deal about our own website and database and how they talk to each other. Our developers, who were not involved in the original site design, were particularly helpful with working through the code changes and server/network setup. They assisted us in configuring the server to properly load balance the traffic so we could ensure the absolute best experience for the students who would be using this system. They also got into the switch and modem configuration so that we could allow students to log in via a wireless network and access our courses.
The most valuable lesson through all of this has been that we can take on a challenge of this magnitude and still provide our customers with the best learning experience out there. The dedication and skills of our production and software development teams were put to the test, and they passed with flying colors. We are excited for what the future holds in the fast-paced field of eLearning, and I look forward to the ways that LearnKey will be championing the innovations of that field.
IT Leader: Problem solver & Orchestrator
In the world of technology, especially education through video based training, there are a lot of “moving parts”. We are talking hardware, software, desktop support, third party support vendors, streaming – you name it, we have to host and support it. That is why you need great individuals who can solve problems and orchestrate all technology activities to keep us in business.
That is why I am pleased to announce our IT Leader and Orchestrator Ron Larsen is this months LearnKey/Better Learning Systems employee of the month. His nomination comes after some major milestones: centralizing our support and hosting services, improving OnlineExpert’s “up time” from 98% to 99.9%, and reducing some key expenses along the way.
Ron demonstrates our core values: Ease, Value and Trust in so many ways. Here is what one of his peers had to say:
“As LearnKey’s IT manager, he and his team ensure that LearnKey’s Sales, Client Services, Shipping, Accounting, HR, Marketing, and Production Departments are all able to do their jobs. Quite simply, without Ron and his efforts, LearnKey wouldn’t be able to produce it’s content; Ron makes it easy for the employees of LearnKey and provides value in making things happen that many of us never see, and in some cases are not even aware of. He works behind the scenes a lot of the time moving or upgrading servers to provide clients with a better experience and improving efficiency of the LK team. He builds Trust by simply doing what he says he will do.
Learning Photoshop CS6
Last month I was presented with what seemed like a daunting task. I was asked to learn Photoshop CS6 and take the ACA certification exam, so I could assist with Photoshop CS6 training for teachers in New York. I had never used Photoshop before so I was really nervous about having to learn this new skill and then assist in training others in this program. I am not ACA certified yet, but I have learned first hand how valuable our training is when learning Photoshop CS6.
As I prepare to take the ACA exam to become Photoshop CS6 Certified I want to share six things I have learned that will help anyone who is using LearnKey training to prepare for certification exams.
Scheduled site maintenance
We are undergoing some scheduled site maintenance this weekend, and as a result, many of our sites will not be functioning between Friday 5/31 5pm Pacific time and Saturday 6/1 10pm Pacific time.
The following sites will be affected:
LearnKey
LearnKey Blog
LearnKey Veteran Services
LearnKey Product Registration
Better Learning Systems
Know Your Talents
All sites should be functioning again on Saturday 6/1 at 10pm Pacific time.
Cool under pressure – That’s Tayce
Every month I get to brag about one of our team members at Better Learning Systems. Our newest employee of the month is known for leading multiple projects, always being clear and concise with his communications, and demonstrating the unique ability to maintain composure each and every day. That’s right, LearKey’s version of “cool hand Luke” goes to Tayce Robinson!
Not only has he demonstrated his core values, he has done it taking on a new lead role earlier this year as well. Here is what his Senior Lead Brittni Traynor had to say:
“I have been able to work closely with Tayce for over a year now and firmly believe he is the embodiment of the LearnKey core values- Ease, Trust, and Value. While working here, he has been perusing a master’s degree, and has had his share of communal and other professional obligations, but you would never know he is being pulled in so many different directions. He is always willing to take on new challenges and meet increasingly tighter deadlines. He is the Senior Writer of the Writing Team and he leads his team to success on a daily basis. He has the patience of a saint. It doesn’t matter the situation or the amount of pressure, he simply nods his head, shrugs his shoulders, and gets the project done. It is for these reasons, among a long list of others, that he exemplary team player in the Cedar City office. I am not sure what we would do without him”.
LearnKey’s Gregg Akin – always doing his job!
Some of the greatest leaders in the world use the same phrase to describe what they need their team members to do, which is to “just do your job and trust that your other teammates will do theirs”. You hear it time and time again, just watch a Patriots game and you will see their head coach Bill Belichick screaming that phrase to each sub team (i.e. offense, defense, special teams) when they are on the sidelines. Sounds so simple, however, staying focused and reassuring each team member that if they “just do their job” and trust their teammate to do their job too – they will win.
When you have high performing teams, TRUST is the key ingredient to success, which is why it is one of or core values. LearnKey’s Gregg Akin, who is our newest employee of the month, is a perfect example of someone who comes in and does his job, day in and day out. That is why his manager Scott Walker nominated Gregg and had these comments to say about him:
“Gregg has demonstrated our Core values in many ways. He has brought Value to Learnkey by providing a great work ethic, following up with clients that could have easily been lost. He has taken a huge load off of Client Services, by importing thousands of students in the past several months, training teachers and helping them with the ease of OnlineExpert. You can trust him to follow through with any tasks until they are finished – he gets results. He understands the importance and value of our clients. He is very Easy to receive instructions and complete tasks assigned to him, then goes the extra mile to accomplish them to get results.
Gregg is a great asset to LearnKey, and his dedication and hard work show his team members not only is he doing his job, but he is trusting that his other team members will do their job (i.e. selling, creating and producing great video based training).
Continue reading “LearnKey’s Gregg Akin – always doing his job!”
Spring Training offer – 30% off courseware!
Spring Training isn’t just for athletes – it can be for training your brain, too! From now until the end of April, visit LearnKey.com, select from our many certification and personal development courses, and use coupon code SPRING2013 in the shopping cart to receive 30% off your purchase!
Choose from some of our top titles:
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• A+ Certification 2012 • Network+ Certification 2012 • IC³ GS4 |
• Photoshop CS6 • Word 2010 • Excel 2010 |
Offer expires 4/30/2013. Applies to single-user courseware only, excludes MasterExams and books.
eLearningPlanner.com – Try our new career and leadership tool
We recently released a free tool for job seekers: elearningplanner.com – a leadership trait and career pathway assessment that identifies your specific leadership talents and recommends career paths based on your answers to a short (about 2 minutes) survey.
We couldn’t just leave it at that though – we LearnKeyed it up a notch by matching eLearning bundles with your selected career paths, and to top it all off, every user receives a free Career Readiness 101 course at the end! So not only do you have a prescribed eLearning plan to become career-ready for your chosen path, but we give you some free Microsoft Office basics to get you started!
To give you an idea of what kind of results you can get from the assessment, I decided to be the test subject and go through it myself and post my results.
My Leadership Talent: Patience
With the leading talent as patience, you will naturally be a dependable, persistent leader. You will be most efficient in leadership when you can manage to a process or system. You value making a difference for others and therefore naturally earn respect and create harmony in a group or team. Naturally, you will like support and serve your team, allowing them to have the praise and recognition for their accomplishments. You will do well when you have clearly defined deadlines for meeting team goals and objectives.
My Recommended Career Paths
Finance & Accounting Professional
Administrative Professional
Graphic Design Professional
Now for accuracy: notice how “Graphic Design Professional” is on my list of recommended career paths? While I manage LearnKey’s online marketing and social media, my strengths lean toward graphic design and layout. As for my leadership style – a structured, clearly defined environment has always been where I thrive the most. Scheduling projects all willy-nilly throws off my workflow and I’m nowhere near as productive as I could be. My results show exactly that!
If you’re interested in finding out what your ideal career paths and leadership talents are, be sure to visit elearningplanner.com and take the survey for yourself. Be sure to sign up for the free Career Readiness 101 course at the end!