LearnKey Blog

Newest Employee of the Month: Keeps us up and running!

Scott Wallace

Our IT department rocks and one of the reasons is people like our newest Better Learning Systems employee of the month, Scott Wallace. He treats everyone (internal or external) like a customer, with respect, follow-up, and “can do” attitude. Over the past three months Scott was there for us and our customers at very critical times and we were so fortunate for that. He comes in on weekends if need be, takes on additional responsibilities and always demonstrates our core values because he’s easy to work with, builds trust with people, and values the efforts of his peers .

One of the best experiences for me working with Scott is when he explained in simple terms what we needed to do to eliminate “points of failure” in our technical and operational support areas. I really respected how candid he was and not only expressed the problem but also recommended the right solutions. These recommendations keep our OnlineExpert.com enterprise up and running as well as our many office systems and servers.

His passion for making sure our teachers, students, and veterans have a good learning experience is clearly demonstrated by how he is always willing to take a call to help them any way he can. Could be an internet connection issue, web browser, configuration settings; he demonstrates patience and willingness at all times.

Take a minute to get to know some fun facts about Scott:

1. How many siblings do you have? Two.

2. What is your favorite movie? I can’t answer that there are too many, so I’ll give you my first favorite movie. Johnny Sokko and Giant Robot.

3. What is your favorite band?  Led Zeppelin.

4. What is your favorite vacation spot?  Anywhere I go together with Dawn & Izzie.

5. What was your high school’s mascot?  An Alta hawk, which is a fictitious bird, btw.

6. What is the weirdest combination of foods you have eaten?  Not really sure?

7. What is/was the name of your favorite pet? Bogger & Izzie.

8. What was your first car? 1970 Z-28 Camaro.

9. If you could go anywhere in the world where would it be? I would take Dawn on a Disneyland world tour, or where ever she wanted to go.

10. Would you rather sky dive, bungee jump, zip line, or parasail? We’ve been zip-lining. Parasailing I guess.

11. If you could eat dinner with anyone from the past, present, or future, who would it be and why? How could I have dinner with someone from the future? There is no possible way in our fixed number of dimensions that I could possible know who will be in existence in the future. Not two days into the future, not two seconds into the future. Ok how about my wife this weekend at the finest Disneyland restaurant in California.

As previously stated our IT department rocks and Scott Wallace is a big reason for that! Thank you again Scott and congratulations!

My Path to Certification: Becoming ACA Certified

This article is the first in a three-part series written by LearnKey’s Online Content and Social Media Manager about achieving industry certification. Check back in a couple of weeks for Part 2.

My Dreamweaver ACA Certification

Earlier this month, I earned the Adobe Certified Associate Web Communication using Adobe Dreamweaver® CS6 certification. I have used Dreamweaver for years, but I had never really considered trying to get certified. In the eight years I have worked for LearnKey I have toyed with the idea, but it wasn’t until last summer that I seriously considered taking the exam.

Last summer, LearnKey began a push toward releasing courses in a widescreen format instead of the standard 4:3 ratio we have always used. At the time, we had just finished filming about half of our Adobe Creative Suite 6 courses in 4:3 and the decision was made that these courses would need recaptured into the new widescreen format.

I was already in the process of converting our most recent courses into a mobile-friendly format, so the task of widescreen recapturing was rolled into my production processes. In the hours I spent listening to audio, following each expert’s mouse movements, and editing the recaptured footage together, the idea occurred to me that now would be the perfect time to finally get ACA certified.

In the eight years I have worked for LearnKey, the program I have used more than any other is Adobe Photoshop. While there have been changes from version to version the basic program has stayed the same, so I began my quest for certification with the ACA Visual Communication using Adobe Photoshop CS6 exam. Since I had just finished recapturing and editing the Photoshop CS6 course, I didn’t feel the need to watch the video training for a fourth time. After passing LearnKey’s Photoshop pre-tests, post-tests, and MasterExam, I felt fully confident in taking the ACA exam.

The Adobe Certified Associate is an entry-level certification. After using Photoshop for so many years I just know how to do certain things and I was able to answer many of the exam questions without even thinking about them. I learned two things from taking the exam:

  1. Anyone who has used Photoshop for as long as I have should have no problem passing the ACA exam, and
  2. Video instruction alone cannot substitute for actual time spent using the software.

LearnKey’s Certification Challenge

Jeff Coruccini, Chief Executive Officer of LearnKey, started this year with a goal of helping and encouraging every employee to become certified in their respective industries using our video courseware. The race was on to see which employee was going to be able to earn their certification first. The answer, drum roll please, Marian Eckley and Aaron Colborn! Both employees work out of the Salt Lake City Studio and are now Adobe Certified Associates in Premiere Pro CS6. Then, just two days later Rob McNeil, who also works in the Salt Lake Studio, earned the same certification. They like to call themselves the elite team. The jury is still out on that one.

Not only have these employees answered the challenge of become certified, but they also used LearnKey’s Premiere Pro CS6 course to earn their certifications. This gave our video production team an excellent opportunity to see firsthand what worked and what didn’t. Since then, we have been able to film and edit our Premiere Pro Creative Cloud course. We were able to take what we learned and pull those changes into our new course. We are looking forward to releasing this new and improved course and can’t wait to share it with everyone!

The list of employees who have earned certifications this year continues to grow:

  • Kim Johnson, Director of Client Services and Support, earned her Microsoft Office Specialist in Excel 2013 Certification
  • KaeLee DeMille, Technical Writer, earned her IC3 Global Standards 4 Certification
  • Brad Washburn, Online Content and Social Media Manger, earned his Web Communication using Adobe Dreamweaver CS6 Certification

As you can see Jeff’s goal of having employees become certified is catching on and changing how we produce our courses with a higher level of competence. Congratulations to all those employees who have earned certifications both this year and in previous years, and good luck to those studying to become certified!

New Course Release – Windows Server 2012 Configuring Advanced Services

Adding yet another to our Windows Server 2012 courses, we would like to announce the release of Windows Server 2012 Configuring Advanced Services. Those who take this course will be prepared to take exam 70-412 and have access to hundreds of practice test questions along with relevant labs and demos to help students learn to implement, manage, and maintain a Windows Server 2012 Environment.

Take a look at our newest Windows Server 2012 courses:

 

Windows Server 2012 Configuring Advanced Services

Exam: 70-412

Join LearnKey expert Jason Manibog as he guides you through our Windows Server 2012 Configuring Advanced Services course. In this course students will learn the technical skills associated with exam 70-412. This course will cover topics such as identifying and accessing solutions, network services, storage solutions, and more! In this course students will gain the knowledge they need to succeed.

Windows Server 2012 Configuring Advanced Services

Our hope is that through our courseware we may continually provide learners with the guidance, preparation, and skills they need to succeed.

For more information visit our website.

BLS Education Grant

If you look at the About Us page on our website you will see the mission of not only LearnKey, but the entire Better Learning Systems family – “Dreams Fulfilled Through Better Learning.” As an online education company, we know that obtaining and maintaining your education is important. Earning industry certifications can provide you with the skills you need to land your dream career. It is also important to keep your skills sharp and updated with the most current certifications. For those of you who fall in either of these categories, you know that both of these goals require a great amount of time and money to complete.

Earlier this year the BLS team developed an educational grant program designed to provide LearnKey educational courseware at a discounted rate or at no charge for individuals who qualify. Our goal with this program is to be able to provide assistance to those who need some help in reaching their educational and professional goals. With the Bureau of Labor Statistics predicting a 30% increase in programming, software development, and other IT-related fields, it is more important than ever to enter the workforce as a certified, qualified candidate with the confidence and skills you need to succeed in your career.

For more information or to apply for this educational grant program, visit the LearnKey website or download the Better Learning Systems Education Grant application here. Everyone at LearnKey is committed to providing the best in online video courseware and is excited to be able to lend a hand in getting your dreams fulfilled.

New Course Release – Windows Server 2012 Installation and Configuration

Announcing the release of our new Windows Server 2012 Installation and Configuration course! This course is the second of our Windows Server courses to be released in  2014, following March’s release of our Windows Server 2012 Administrator course. Windows Server 2012 Installation and Configuration will prepare users to take exam 70-410 and ensure they have the skills necessary to implement, manage, and maintain a Windows Server 2012 environment.

Windows Server 2012 Installation and Configuration

Join LearnKey expert Jason Manibog as he guides you through our Windows Server 2012 Installation and Configuration course. In this course students will learn the technical tasks associated with exam 70-410. Covering topics such as, configuring Hyper-V, installing and administering Active Directory, server configuration, installation and more! Users will gain the knowledge they need to succeed.

Our hope is that through our courseware we may continually provide learners with the guidance, preparation, and skills they need to succeed.

For more information visit our website.

 

When Employees “Get It” Everyone Wins!

Amazing people do amazing things and that is not by accident. Have you every met someone who just “gets it”? When we do there is a saying “they get the why”.

That could not be more evident then by our newest LearnKey, Better Learning Systems employee of the month Skyler Knight, a LearnKey designer in our Cedar City, UT office. The “why” is why we do what we do, not the what and how of our products and services; its the passion of wanting to help people “fulfill their dreams through better learning systems”. That is why we do what we do.

Skyler demonstrates that through always keeping our core values front and center. Here’s what his leader had to say  through his nomination:

“Skyler works every day to ensure he is meeting our core values (Ease, Value, and Trust). He is Easy to work with and we trust he will get the job done because he’s the first to finish assignments and brings so much value to our production team by always going above and beyond”.

In my own personal experience with Skyler he can also pull a fast one as he and another employee swapped places in April 1st of this year getting me to believe one of his peers was actually him! It worked and I owe him and Jordan big time the next time I am in Cedar!

For fun, here’s some more insight to Skyler:

1. How many siblings do you have? I have 3 siblings, one older sister, one older brother, and one younger sister.

2. What is your favorite movie? My current favorite movie is Abraham Lincoln Vampire Killer.

3. What is your favorite band? My current favorite band is Twenty One Pilots.

4. What is your favorite vacation spot? I don’t take too many vacations but my most recent trip was to South Korea. I would say that it is by far my favorite spot to travel to. There are so many beautiful buildings to see and a lot of beaches to admire there as well.

5. What was your high school’s mascot? My high school’s mascot was a Ram.

6. What is the weirdest combination of foods you have eaten? The weirdest combination of food I’ve ever eaten was live (still moving) octopus with sesame oil, raw fish, and salt.

7. What is/was the name of your favorite pet?  The name of my favorite pet was Halo.

8. What was your first car?  The first car I ever owned was a green 1995 Jeep Cherokee

9. If you could go anywhere in the world where would it be? If I could go anywhere in the world right now I would travel to Japan.

10. Would you rather sky dive, bungee jump, zip line, or parasail? I think I would rather zip line if I had to choose from the above options. Maybe someday if I gain the courage I would like to go bungee jumping or sky diving too.

11. What is the funniest saying you have heard working here?  “Will you smell my yogurt?” –Chris Walser

12. If you could eat dinner with anyone from the past, present, or future, who would it be and why? I would choose to eat dinner with a philosopher from the past, perhaps Socrates. The reason being that I would like to ask him about his personal philosophies about knowledge and gain insight and wisdom from someone who is not overwhelmed by all of the distractions of our modern world.

 

Please join me in congratulating Skyler and reminding him how fortunate to we feel to have him as part of our team.

Regards,

Jeff Coruccini

 

My Adventures With Excel…Part 1

Hi, my name is Chad. I am the Accounts Receivable and Human Resources Manager at LearnKey. My adventures with Excel actually started many years ago. I have used Excel in school, work, and home since Office 95.

Late last year, I decided to prove my knowledge in both Excel and Word and get MOS certified in each. I kept putting it off because end-of-year is a busy time for me. Then earlier this year our CEO, Jeff Coruccini, asked each of us to get at least one certification by the end of May. He even offered us a bonus for each certification that we achieve. And I thought, “This will be the easiest money that I ever made. I know Excel and Word. I can pass these tests easily.” I even teamed up with Kim Johnson, Director of Client Services and Marketing. We could study together and pass the Excel exam…piece of cake.

I started to watch LearnKey’s Excel 2013 training, but decided that I already knew Excel, and I could just watch the parts that I am unfamiliar with to brush up on my skills. I watched a few sections of training and did a few labs.

As test day approached, I still felt confident that I would pass. I’ve taken and passed CompTIA’s A+ and Network+ exams, a couple of Windows 2000 exams, Certiport’s IC3 exam, and the QuickBooks exam. I even passed the HR Institute’s Professional in Human Resources exam which is the hardest exam I have ever taken. My coworkers asked if I was nervous. I confidently told them, “No.”

On test day, I went into our in-house testing center and signed in with our proctor. As I started the exam, my confidence remained high. I worked my way through the test, but soon my confidence began to falter. I thought I was familiar with formulas, but I encountered formulas that I have never used. Concatenate? I don’t even know what that means. How do I use a formula when I don’t even know what the word means? Well, Excel kind of walks you through formulas, so I think I figured it out.

But, wait…where did all my time go? I’m not finished. I rushed through as much of the test as I could in the few minutes remaining. When the clock ran out, I anxiously awaited my test score. Well, I’m sure you can guess why there will be a Part 2 to this blog post. I FAILED. I immediately thought, “What? I have never failed a certification exam. That has to be wrong.” But, yes. I failed. I scored a 691. I needed a 700.

I decided to go back to the Excel 2013 training. Thank goodness for LearnKey’s self-paced training. I can fit it into my schedule when I have some free time. I will soon take the Excel exam again and this time I will pass. I will let you know how it turns out in My Adventures with Excel…Part 2.

New Course Release – Excel 2013 Formulas

Like many people, I use Microsoft Excel everyday. I use it to make lists, to keep track of expenses, record sales statistics, create travel itineraries, and plan trade shows. I find Excel to be one of the best and easiest ways for me to keep track of information. Those of you who have used Excel before know that there is more than one way to accomplish a task in Excel. There are even formulas that you can use to accomplish tasks faster and more accurately.

Our newest course release is our Excel 2013 Formulas course. This course should be used in addition to our Excel 2013 course and will teach students about the formulas they can use to help them in their everyday use of Excel.

Excel 2013 Formulas

Join LearnKey expert Michael Meskers in our new Excel Formulas course. If you use Microsoft Excel for data analysis, reporting, or day-to-day tracking, this course will teach you helpful formulas and hints that will bring ease and accuracy to your work.

Our hope is that through our courseware we may continually provide learners with the guidance, preparation, and skills they need to succeed.

For more information visit our website.

LearnKey and the Heartbleed Bug

If you have paid attention to news in the IT world over the last week, you may heard of the Heartbleed bug. The Heartbleed bug exploits a vulnerability in certain versions of OpenSSL. It allows attackers to gain access to usernames, passwords, and other sensitive information, even though a site’s address bar displays the letters “https” or a padlock icon. Heartbleed is a serious vulnerability, and millions of users worldwide could be affected. If you have purchased courseware through LearnKey’s website, you may be concerned that your information has been compromised.

This is not the case. Learnkey uses a tool called FoxyCart to process transactions on our web site. FoxyCart has thoroughly checked their systems and have assured us they are not affected by this bug.

Though our systems are unaffected, you may still be vulnerable to the Heartbleed bug. Several large companies have been affected, including several popular social media sites and search engines. If you even suspect your information has been compromised, you should think about changing your passwords. ConnectSafely.org has a list of tips for strong, secure passwords. Some of these tips include:

  • Don’t use just one password
  • Create passwords that are easy for you to remember, but hard for others to guess
  • Make your password at least 8 characters long
  • Include numbers, capital letters, and symbols
  • Don’t use dictionary words
  • Don’t post your password in plain site

For more information on affected sites, check out CNET’s list of the top 100 sites across the Web.