LearnKey Veteran Services Student Resources

by Tristan - Nov 05, 2015


This is a public service announcement to all students that are serious about being successful in the LearnKey Veteran Services program. There are a multitude of steps that are required if one expects to be successful, not only from a program, but a test-by-test perspective as well.  Unless you have an extensive background in the IT field, each one of these exams will be uniquely challenging, particularly if this information is fairly new to you. It would be a very bold assumption that 20 hours of OnlineExpert and CertMaster alone will be enough to have you as prepared as you can possibly be. Ironically it’s the exact opposite. You will have to be as resourceful as you possibly can if you expect to be adequately prepared.

Our team has put together a really great Student Resource Center to provide you with the resources to help you succeed. We have two weekly study group sessions every Tuesday from 11am – 12pm MST and every Thursday from 3:30pm – 4:30pm MST. There are also monthly newsletters, certification guides, workbooks, and practice labs.  For most people (including me) it’s going to take a combination of making use of the above-listed resources mixed with a bit of determination and tenacity to make it through, but it’s up you to seek out and find your individual blueprint for preparing. Myself, along with David and Ed, have been in the same boat that you are in now, and we can help guide you through, but the effort has to be there if you expect to succeed.

Your number one source of information should be the forum/Student Resource page. That is where all of the resources that we provide are located. Outside of CertMaster and OnlineExpert.com, if there are any resources that I have used, heard good things about, or found to help me prepare for an exam, that is where it can be found.

Recent additions to the forum include:

  • A link to the practical labs on our Student Resource Page (Net+)
  • Subnetting/CIDR Video (Net+)
  • CompTIA Blacklisted training link (CompTIA)
  • Accommodation of disabilities application link (CompTIA)
  • Student recaps of recently taken exams

This is not an easy program to complete. I stumbled along my path and I expect others to do the same, but I’m also proof that there is a finish line, and that it is accessible if you are willing to maintain the focus and put in the work. There is a countless amount of helpful information sitting not only in the forum, but on the Internet as well, readily available 24/7. You only have to apply yourself and seek it out. I strongly warn against making the mistake of taking this program lightly, because there is a good chance that you will become overwhelmed pretty quickly if you do.


Newest EOM Epitomizes “Vets helping Vets”

by Jeff - Jul 30, 2015


TristanEOM_small

One Better Learning Systems/LearnKey program we are very proud of is our Blue Ocean IT & Career Ready program for military veterans. It is a true “education to employment echo system” built around veterans helping veterans.

This means veteran students get tutored and supported by other veteran students who have graduated the program and are hired by LearnKey.

This month it gives me great pleasure to announce that Tristan Roberts has been nominated and selected by his leadership as our newest employee of the month for his efforts both as a team player and individual contributor!

As our first graduate of the Blue Ocean program he joined our team last August in a new role as a LearnKey technical support/tutor. During this time we have watched him embrace our core values: Ease, Value, and Trust, with the number one priority of helping our veteran students get certified and career ready. Most recently he has taken on the role of mentor for two new graduating students who are now part of his team and he has done it with passion and commitment, scheduling their work across our quality control, client services, veteran services, and technical support teams to ensure we make better courses and provide better support to our veteran students!

He has also been instrumental in rolling out other support services (i.e. Tutor Tuesdays, user forums, etc.) this past year, again all driven around driving a better learning experience for our students.

Tristan is an amazing father too, and by reading some fun facts through a short Q&A below you should not be surprised by who his influence is outside of work:

  1. How many siblings do you have? Two (2) Brothers, (Jovi, Jimmy) one (1) Sister (Malieka)
  2. What is your favorite movie? Always the last movie I saw with my daughter (Inside Out)
  3. What is your favorite band? New Chum’s (Seth’s Band)
  4. What is your favorite vacation spot? I’ll let you know when I take a vacation
  5. What was your high school’s mascot? Colt
  6. What is the weirdest combination of foods you have eaten? MREs (not enough room to explain)
  7. What is/was the name of your favorite pet? My daughter’s fish is named Blue (Betta)
  8. What was your first car? 87 Honda Accord (Hatchback)
  9. If you could go anywhere in the world where would it be? Jamaica/Australia
  10. Would you rather sky dive, bungee jump, zip line, or parasail? Parasail
  11. What is the funniest saying you have heard working here? I heard someone came to the Halloween party dressed as a RUBBERtree. (Hilarious)

We are very proud to have Tristan as part of our team and truly value the contributions he makes every day. His passion for helping others is second to none!


Comments Off on Newest EOM Epitomizes “Vets helping Vets” Filed under: Insights, Just For Fun, Testimonials, Veterans Tags: , ,

Veteran Testimonial – Tristan Roberts

by Jenna - Feb 20, 2015


When my friend Joe talks about his time in the Army, he’s told me that he misses “that feeling of brotherhood.” While I’ve never served in the military, I have an incredibly close relationship with my family and remember how alone and cut off I often felt from their care, direction, and loyalty during the year I lived abroad after college.

After I came home and started working as a Veteran Services Rep, I was struck by the loyalty and caring that I saw demonstrated so often at LearnKey. I loved (and still love) listening in on the other LKVS ladies and hearing them talking about their vets’ successes. I loved (and still love) that in our weekly meetings we all (and by “we all” I mean the advisors, the VSRs, the Know Your Talents team, Jeff Coruccini and our awesome tutor Tristan) celebrate together whenever a veteran earns a certification, gets a job interview, or finishes their program with us. Most of all I loved—and love—that when we announce our vets’ successes, we say all their names instead of giving the group a number.

Tristan in particular continues to impress me with his efforts on our veterans’ behalf. When I met Tristan and put a face to the voice on the speakerphone, my initial impression was that he was just as mellow and calm in person as he was on the phone. Now that I’m starting to direct the veterans I assist to him for tutoring help, I really respect the way Tristan reaches out so quickly, offers his help and is always working to create more study materials.

Watching Tristan’s testimonial about the Blue Ocean program and looking back on my earliest days at LearnKey was a powerful reminder for me that OUR end goal here will never be racking up certifications, program completions, or even job placements. We’re here to give people the chance to build on the values they lived through their service to our country and to be the loyal, caring support system that they deserve.

This is Jenna’s debut LearnKey blog post! She has been a Veteran Services Rep with us for four awesome months. Jenna loves theatre, smoothies, her husband, and being asked about her year teaching English in China!


LearnKey’s Newest EOM: Making a difference one Veteran at a time!

by Jeff - Nov 20, 2013


One of the greatest things our employees do everyday is focus on how they can make a positive difference in the learning experience. In our Salt Lake City office where we shoot the courses with our experts, our production crew is making sure the objectives are covered and we cover the right topics. In Cedar City where we produce the courses tying in video, technical writing and graphic design ,once again its about how can we drive the best learning experience making our courses easy to understand.

Then there is our LearnKey veteran services team that is working hard to help every veteran who goes through our program to counsel and support them making sure they stay on track and meet all their milestones.

This is where our newest Better Learning Systems/LearnKey employee of the month Corin Saunders works hard to “make a difference” – not only for our veteran students, but also working to improve our systems and processes we use each and every day.

Following her nomination, here is what here manager had to say:

“Corin joined the Veteran Services team in April of this year, and from day one she has had a huge impact on the team and the students that we support. She has truly immersed herself into the position and become an expert in all of the multi-platform education programs that we provide. In the interviewing process, Corin made it clear that she loves to help people and feel that she is making a difference. That is very apparent in her work with over 100 Veterans with whom she communicates on a regular basis. She dispenses just the right amount of compassion and tough love to help our students to make the most of their time with LearnKey and gain the certifications they need to advance their careers”.

We are so fortunate to have Corin as part of our team, and for fun, let us share a little bit of insight to her personally by way of these questions:

Read more »


Comments Off on LearnKey’s Newest EOM: Making a difference one Veteran at a time! Filed under: Just For Fun, Veterans Tags: ,

CEO Open Letter: “Vet to Tech” Program helping U.S. Veterans get Job Ready

by Jeff - Nov 11, 2013


Just over two years ago I took over the role as CEO of LearnKey, Inc, a trusted educator for over 26 years. Our educational courseware has helped over a million students to acquire professional development education, career ready skills, and industry recognized IT certifications for career development, new job preparation and or advancement.

Looking back, one of the greatest experiences and most exciting things to see has been the creation of our LearnKey Veteran Services team – a three year old dedicated group of support and career counselors within the company who currently support over 100 U.S. veterans transitioning from the military who are ready to work in entry and advanced IT Technical Support positions. Most of these veterans started gaining IT experience in the service, and are now completing six to eight months of online education and achieving globally recognized IT certifications from CompTIA, Cisco, Microsoft, ISC², Mile2, and more. Most of them will have at least one (if not multiple) certifications in the coming weeks and they will be looking for employment opportunities.

We are not a recruiting company, and want no fee – just the opportunity to help these great job candidates, who served our country and are job ready, find rewarding IT career pathways in U.S. companies.

Help us find our returning veterans career paths – If you own, lead, or work for a company interested in interviewing these veterans and quality tech support candidates, please contact Brian Tremelling, LearnKey Veteran Services Program Manager (btremelling@learnkey.com) directly. Additionally, hiring veterans can allow employers to take advantage of tax incentives (when applicable) and many of the veterans who go through our program qualify.

Again, please join us in supporting our transitioning troops by interviewing one of our job ready veteran candidates for your IT support needs. There is no cost to tap into this network of talented individuals, only opportunity.

Thank you and with kind regards,

Jeff Coruccini
CEO LearnKey, INC.


Comments Off on CEO Open Letter: “Vet to Tech” Program helping U.S. Veterans get Job Ready Filed under: Insights, Veterans Tags: , , , , , , , , , ,