Have a question about LearnKey training or support? I bet KJ has the answer!

by Jeff - Feb 28, 2013


At Better Learning Systems, while supporting hundreds of thousands of users, we get a lot of questions about training: how to use our learning systems, technical support, how to deliver our courses to third world countries with no internet… the list goes on and on. It really makes you appreciate those employees who spend the time to have the product knowledge and experience to answer those questions. One person who prides himself in helping people is Kevin Jacobsen our February employee of the month. It’s the one thing we can get right each and every time we interact with our customers when they ask for our help. Kevin truly takes pride in being professional, knowledgeable, respectful and courteous at all times.

Kevin’s leadership team had this to say about his nomination and selection:

“Over the past two months Kevin has demonstrated our core values in several ways. Providing great value by putting in additional hours, supporting customers’ inquires over the phones, in addition to assisting employees with technical needs internally. He is considered a Trusted resource as he will always follow through with what he is given. He has transitioned into a new role and made it easy for all parties who interact with him regarding technical support.

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Sharing the Love

by Beau - Feb 15, 2013


Valentines Day is the day when you show appreciation to those who are important to you. Even though we don’t have flowers or chocolates to give out to everyone, we want to share the love by offering letting you in on a special Valentines offer. We are offering 10% off any single-user LearnKey course. Use the coupon code VDAY2013 receive your discount. This offer ends on February 28, so don’t delay!


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LearnKey provides Know Your Talents course to Middle School students and staff

by Beau - Feb 07, 2013


You know those times when you are a part of something good and it makes you feel proud to be a part of it? Today is one of those days. LearnKey announced that we will be offering our Know Your Talents course ($50 value) free to Middle School students, teachers, and counselors. How awesome is that? This course will help students understand their talents and behaviors, while teachers and counselors will learn how to maximize a students learning and enjoyment by understanding behavior.

You are probably wondering why we are doing this.

Did you know that more than 500,000 children drop out of high school each year? When I see this number I think about all of the opportunities, experience, and growth these children will miss out on as a result of their choice. Recent studies show that proactive measures can be taken during middle school years that can dramatically decrease the likelihood of a student dropping out during high school. We see it as our responsibility to do something about the problem.

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There is no “I” in LearnKey or Team!

by Jeff - Feb 04, 2013


As we move into February, it’s time again for me to celebrate another employee accomplishment. This has to do with one of our Salt Lake City team members who has demonstrated not only the importance of being a team player, but one who does it on a consistent basis. Since LearnKey is dependent on everyone working together as a team, it means there is no “I” in LearnKey or team! It gives me great pleasure to welcome Rob McNeil as a Better Learning Systems/LearnKey employee of the month. You see Rob is someone who comes to work everyday, on time with the mentality of “do what needs to get done” and how refreshing it is for us to have such a steady employee. His peers VALUE his contributions as he has clearly earned their TRUST and his work effort makes it EASY for everyone.

His manager had this to say during his nomination:

“When you are working in the trenches you want someone who you can trust to get the job done.  Rob McNeil is that person!  Rob not only get his work done but he embodies the core value of ease. He is happy to take on a project and will see it through to completion. I value the skill set Rob brings to both the table and the trenches! He is a major asset to our studio and I am so thrilled that he is on my team.”

It has not always been easy in our Salt Lake City office. In order to get better at producing courses we had to bring on new team members, and never once did Rob question our decisions to do so. What he did do was welcome these new team members with open arms and a “can do” attitude. We are so fortunate to have Rob on our team.

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