Lead by Example- LearnKey employee of the month’s recipe

by Jeff - Oct 31, 2012


Writing is an important part of our business. It can be objectives for an upcoming course, a workbook or projects used in the classroom environment, or even a MasterExam thats going to help a student/learner get college or career ready, all very important parts of the learning experience. At LearnKey we are fortunate to have Brittni Traynor who, as a lead agent for our Technical Writing team, makes sure all our writing activities get done on time.

Even better, is that her leadership team voted Brittni our October employee of the month for hard work and never ending commitment to lead by example. That’s right, she jumps in to help her team on a daily basis. Here is what her manager Brad Washburn had to say about her :

“As a team lead, she is very good at helping her team stay focused and motivated. She has forged a strong bond between the members of her team and turned them into a family”.

We are fortunate to have Brittni who truly does demonstrate our core values around Ease, Value and Trust. She makes it easy for her team members to work with her, shows them her support and how much she Values their work each and every day, in addition to building a level of trust that motivates them to work together and operating at a high performing capacity.

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Great People – Team Player stands out in Cedar City

by Jeff - Oct 03, 2012


There are a variety of different definitions around being a team player, but the one that stands out to me recently is the one demonstrated last month by Carole Heaton in our LearnKey video production office in Cedar City, UT. It is what made her our employee of the month for September 2012. Our team has just completed the roll out of: A+  2012, IC³ GS4 and our Career Readiness bundle of courses (14 in total). At the last minute, we identified several ways to enhance the learning experience for A+ 2012 which meant we needed people to work overtime. When we needed help the most to meet our deadlines, it was Carole Heaton who stepped up big time.

Everyone in our Cedar office had been working overtime hours, everyone was tired. These projects needed to be delivered on time and Carole was willing to go the extra mile and work practically around the clock to help us meet our deadlines. Here is what her manager had to say when he nominated her for employee of the month:

“It seems like I can come into the office at just about any time, day or night, and find Carole either at her desk or online on my IM. She has put in more hours over the last month than any other member of her team. She is always willing to do whatever is asked of her as soon as it is asked, which has provided that level of Ease in getting fixes and files done on a tight deadline. I can always Trust that her files will look good and the fixes she is asked to do will be done correctly. She is always a positive force in the office, despite doing the lion’s share of work, and she can always be counted on to have a ready smile and a laugh available.”

Everyday in some way shape or form we communicate about our core values – Ease, Value and Trust. Carole clearly demonstrated all three of them by making it easier for us to meet our deadlines, valuing the importance of these courses and what it meant to get them out on time, and trusting the broader team that these improvements did merit being implemented for the benefit of our customers/learners. I thank you Carole for all your efforts.

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Big Picture & Team Player – Sounds like Sarah!

by Jeff - Aug 30, 2012


When you merge companies you spend a lot of time educating employees and existing customers on the benefits and big picture as to why these companies have decided to come together. Its great to see when customers and employees really “get” the value and do see the big picture. In our company, there has been no better demonstration of that than from Sarah Blik, our  August Employee of the month and Sales Champion for Predix. We call her the ultimate team player, or as her leader put it, “She will play on anyone’s team to help them with their goal our objective.”

Demonstrating our core values around ease, value and trust is something Sarah does everyday. Value comes from understanding the big picture and being able to demonstrate that to our customers – she does that with Ease and has earned the Trust of every BLS employee she comes in touch with. Patience and process is something you will always get from Sarah, and she demonstrated some serious patience when she and Lori Coruccini were staying in Nashville with the Gaylord explosion earlier this year. That experience enabled her to remove sleeping in the Grand Ole Opry for one night off her life “bucket list” too!

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When employees find better solutions- You know you have a winner!

by Jeff - Aug 03, 2012


LearnKey’s Colby Carter is someone who takes pride in his work and is always looking to make this better. That is why he is our July employee of the month! In addition to carrying a large workload the past few months, Colby made sure his internal and external customers were taken care of with each and every call. For those of you who don’t know Colby, he’s our technical support expert and member of the LearnKey client services team. His amazing patience and professionalism during this period did not go unnoticed. Demonstrating our BLS Core values loud and clear. Everyone in LearnKey, Trusts him because he does what he says he is going to do. Making it Easy for anyone who needs his assistance.

In addition to maintaining his cool while we were short staffed in technical support, he took it upon himself to explore a better way to deliver LearnKey content through flash drives, creating more Value in our distribution options. Here’s what his manager Kim Johnson had to say:

“Colby did not wait to be asked, he just did – coordinating calls with internal stakeholders and our IT support vendor. He was prepared, did his due diligence and paved the way for helping LearnKey continue to be a leader providing our learning content in many different ways. Because of his efforts there are potential clients in third world countries now asking for our content in that delivery method.”

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Can do, will do – watch me do it!

by Jeff - Jun 21, 2012


Once again one of our super star employees demonstrates a “can do attitude” by willing to take on additional duties without even thinking twice. Our leadership team has seen it and I witnessed it too. That’s because Chip Ehlers, LearnKey’s Employee of the Month for June, is all about being a team player. When we needed him to take over all of our shipping and trade show coordination activities, “No problem.” Then we asked him to take on additional duties supporting accounting and order entry, once again “Can do”. That is the sign of a true team player and someone who demonstrates our core values. Here’s what his manager Chad Stocks had to say about Chip….

“Chip has taken on a lot of extra duties over the last several months with a “can-do” attitude. He never complains or shows any kind of bad attitude. Chip demonstrates our core values of Ease, Value and Trust in everything he does. Chip makes work-life easier for those around him from Wendi and myself to supporting the sales team in entering orders and supporting trade shows. We all benefit from the value he brings from his experience and the previously mentioned willingness to take on extra duties without complaint. And finally, everyone knows that they can trust Chip to get the job done. We can rely on him to be here when he says he will be here and to do what he says he will do.”

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May Employee of the Month – Recognized for his “break/fix” skills!

by Jeff - May 31, 2012


At LearnKey, we have employees who take great pride in creating video training courses in our Salt Lake City, UT studios, those who are great at selling, supporting, marketing and promoting our courseware in our St. George offices, and those team members who finish our courses through post production process in Cedar City, UT.

Then there are team members like our May employee of the month Val Deuel, a super quality control agent who does everything he can to “break” our courses prior to them being released and loaded into our Learning Management System (onlineexpert.com). Our quality control team is a true asset to the LearnKey family, and we our proud of the great work they do.

His leadership team had these great things to say about Val:

“He embodies our core values of Trust, Value, and Ease, and maintains a positive attitude in everything he does. Trust – Val can always be trusted to complete whatever work he is given promptly and efficiently. He is not afraid to ask for help or further instructions when needed and he never complains, regardless the task. He shows trust in his supervisors by being willing to complete whatever task he is assigned. Val embodies the core value of Value in his willingness and ability to complete tasks. Through Val’s hard work he made it very Easy for us to select him as our May employe of the month.

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April Employee of the month = True Champion!

by Jeff - Apr 30, 2012


When it comes to being a true champion within our Better Learning Systems (BLS) companies, look no further than Kim Gillcoatt, who holds the title of Client Services Champion for a reason. She offers outstanding support to all teams in our BLS company, exemplifying Ease, Value and Trust every day. Kim provides Ease in coordination of projects internally and externally for our customers; and Ease in terms of working together across our 3 companies. She has everyone’s back – which is why it was a landslide in voting her employee of the month for April!

Kim has been an employee of Predix going on three years. Here’s what Lori C. had to say:

“Her Value is seen 24X7 doing whatever it takes to accomplish a task that has been given to her. In the past 2 years since she has been in this role, she has never missed a committed deadline – which is truly remarkable. Kim provides Value daily in supporting the executive team in numerous projects for all of BLS in research projects, coordination for internal employees and external clients, sales efforts, marketing, recruiting efforts, and client servicing”.

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March Employee of the Month – Congrats to a LearnKey Client Services Rock Star!

by Jeff - Mar 29, 2012


At LearnKey and Better Learning Systems, all of our employees treat each other as customers. That goes one level up when your dealing with Gina Black from our client services team. If you have a process that needs improving, give it to Gina. Need assistance with customer support request, or client files? After you hit “send” on your email, you will get a response back so quickly, you will think the email bounced – that’s just how fast and efficient Gina is all the time at getting things done for our LearnKey clients!

I am very proud to announce that Gina Black has been chosen our March employee of the month. Here’s what Kim Johnson, her manager had to say:

“Gina Black has been with LearnKey for over 4 years and has added an enormous amount of value to the Client Services team. She first started in our Marketing department assisting them with their daily tasks. About two years ago Gina worked part time as my assistant and as part of the Client Services team. She has an amazing ability to find the most efficient way to finish the task she has been given, which is why she truly is a rock star and our March employee of the month.”

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LearnKey First Quarter rollout of enhanced courses and products for 2012!

by Jeff - Mar 21, 2012


It is starting to be really busy with our LearnKey 2012 production shoot schedule, and I’m very excited with some of our new courses and exams recently released the past three weeks. It started with our February 2012 release of our  Advanced Security Practitioner Certification (CASP) course designed to provide students with an explanation and understanding of conceptualization of security topics, as well as theoretical instruction/demonstrations in designing and engineering security solutions. This training course prepares students for the CompTIA exam CAS-001. LearnKey Expert course instructor Tom Carpenter does a very thorough and solid job covering the key objectives.

Earlier this week we successfully released our Flash CS5 MasterExam™ that helps IT certification candidates put the finishing touches on their comprehension and confidence as a final step before sitting for the exam. With over 200 questions, this supplements the training and hands-on experience needed to pass the Adobe® Certified Associate (ACA) Rich Media Communication with Adobe® Flash® certification exam.

Another release this week is our PowerPoint 2010 MasterExam 77-883 which is a great way to assess the skills of your staff with the individual components of PowerPoint 2010. Increase productivity by discovering and correcting skill deficiencies, or to find out how proficient prospective employees are before you hire them.

We ended the week releasing our Dreamweaver CS5 MasterExam™ with over 200 questions that supplements the training and hands-on experience needed to pass the Adobe® Certified Associate (ACA) Web Communication with Adobe® Dreamweaver® certification exam.

Over the next couple of weeks I will share with you our 2012 Production release schedule for the remainder of the year. One teaser I can share with you is a very exciting course we plan to release about leveraging behavior – a perfect life skills and career readiness topic.

We are off to a great start, and I promise to keep you posted on our most recent product releases!



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February Employee of the Month

by Jeff - Feb 29, 2012


Another great opportunity to brag about our great employees, and no better way than to announce that Michael Watson has been named the employee of the month February.

Better yet, here’s what his manager Jared Baker had to say about him:

“Michael Watson is the epitome of a team player. He is always positive and willing to help in any situation. I am always amazed at his attitude and willingness to make it happen and be successful no matter what comes his way. Many times he has been in positions that would have been very easy to get discouraged. He remained positive and always displayed leadership and company loyalty no matter what. As we head into battle and fight for each of our successes in our respective areas in the company, I will always want to have Michael Watson by my side. It is an honor to work with him!”

During my tenure as CEO for LearnKey, I can honestly echo what Jared shares about Michael. He displays our core values each and every day: Trust – from his clients, Value – in his commitment to be the best resource to his peers and clients, and Ease – in how easy it is to get along with him. Thank you Michael for your commitment to LearnKey. We truly feel fortunate to have you on our team!

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