Congratulations LearnKey for 30 years of success

by Jeff - Mar 20, 2017


Today is a big day as it is our 30-year anniversary! Back in 1987, John Clemons, our Chairman and founder of the company, officially launched LearnKey.

He had no idea the journey the company would take; he was just a young man who figured out there was a need in using video to train people how to use operating systems, software, technology, soft skills, professional development, and other topics that could help people improve their employability skills.

LearnKey would go on to help tens of thousands of people improve their job status or achieve first time IT careers through training. It started with offering courses on VHS, then CD-ROM (thanks to his brother David), then the Internet via OnlineExpert.com. Every step of the way this company figured out how to re-invent itself. At first it was a Business to Consumer (B-C) offering, then Business to Business (B-B), and each and every step of the way LearnKey figured it out.

That is because the most successful piece of the business is the great people along the way who made LearnKey what it is today. There are hundreds of employees to thank for that, starting with some who have been with us for a very long time.

Names like: Wendi Mangum, Scott Walker, Michael Watson, Chad Stocks, Jared Baker, Chip Ehlers, Wyett Ihler and Bart Giddings just to name a few are still with us today and for that we (John, David, Lori and I) are truly grateful. We started the celebration earlier this month by hosting some meals for the team; check out some of the pictures and you will see a few of the team members.

Speaking of employees today, I embark on a trip through Utah to celebrate with those named above, and our other current employees. The trip will start in Salt Lake City visiting with our production team, then to Cedar City for some fun with our post production team, and will finally hit St. George by way of LearnKey’s corporate offices for a final celebration.

Next week I will post pictures of the journey as we are proud to continue to do great work by Improving Employability Every Day.

Congratulations LearnKey and the entire team, for it has been 30 years and I sense we will continue to celebrate in another 30 years!.

Jeff

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Time To Get Animated With Our Upcoming Adobe Animate CC Course

by Jason - Mar 16, 2017


How many of you remember when Macromedia Flash first became a big “thing” on the Internet? No? How about Adobe Flash? Maybe? How about this question: How many of you feel skunked when you tap to a website on your mobile device only to get the dreaded message, “Your browser does not support Flash”?

Well, you’re not alone if this has happened to you. And just as Flash was the big thing years ago, HTML5 is now. However, Flash and HTML5 did not really work well together, because, to export from Flash, you had to get a plug-in or tool or some kind of extension. It just wasn’t a smooth, seamless process.

Fortunately, those days are over. What was once known as Adobe Flash is now Adobe Animate, one of the newest additions to the Adobe suite of programs. In a nutshell, Adobe Animate is Flash plus the ability to easily create files for ActionScript (the native Flash format), HTML5, and WebGL (Web Graphics Library).

With a new program comes a brand new Adobe Animate course, due to launch late spring/early summer. This course is going to be a thorough, yet clear and concise, introduction to Adobe Animate and will serve two purposes: to improve your employability skills in the areas of web and graphic design as they relate to Adobe Animate, and to get you prepared to pass the Adobe Certified Associate in Multiplatform Animations using Adobe Animate CC exam and obtain your ACA in Animate.

How are we going to do this, you ask? First, we are going to cover animation terms and definitions and build a project in this course while focusing on these five major exam topics:

  • Setting Project Requirements
  • Understanding Rich Animated Media
  • Understanding Adobe Animate CC
  • Creating Rich Animated Media Content Using Animate CC
  • Testing, Publishing, and Evaluating Rich Animated Media Elements Using Animate CC

To cover these, we will have several (but not too many) hours of video training, pre-assessment and post-assessment tests, practice labs, and a project workbook full of practice exercises. All of these tools are here to, again, increase your employability prospects and help you obtain the Animate CC ACA certification.

Finally, for those of you wondering which version of Animate we will be covering, technically the course is going to be built for the latest certification offering, which is Animate CC 2015, but the course will work just as well for anyone trying to learn Animate CC 2017.



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MTA Windows Operating System Fundamentals Released!

by Brad - Mar 15, 2017


Today, we are excited to announce the release of our MTA Windows Operating System Fundamentals course.

MTA Windows Operating System Fundamentals

The MTA Windows Operating System Fundamentals course (exam 98-349) has been updated to include Windows 10 features and delete any features from Windows 7 not supported in Windows 10. This is a perfect course for someone who wants to learn how to manage Windows 10 and gain the skills necessary to pass the 98-349 exam. LearnKey Senior Instructor Jason Manibog will take you through these Windows 10 topics: Understanding Operating System Configurations, Installing and Upgrading Client Systems, Managing Applications, Managing Files and Folders, Managing Devices, and Understanding Operating System Maintenance. This MTA certification is a precursor to an MCSA certification for Windows 10.

Our hope is that through our courseware we may provide learners with the guidance, preparation, and skills they need to succeed. For more information and to learn about additional LearnKey products visit our website.



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Key Contributor Award Winner: All About Improving Employability Every Day!

by Jeff - Mar 10, 2017


In January, Better Learning Systems announced our 2016 4th quarter Key Contributor Award winner, and not only was this person well deserving but she also is about our true “Why,” which is Improving Employability Every Day!

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It gives me great pleasure to announce Ms. Jessica Staples as our most recent Key Contributor award winner, someone who is quite familiar with being awesome! She is in good company as previous winners include: Jason Manibog, Kim Johnson & Wyett Ihler, Sarah Blik & Melanie Benitez and of course the rockstar LearnKey Technical Support team!

Jessica is a key member of our LearnKey Veteran Services team, making it through some major transitions over the past few years to help streamline and improve the program. She is also celebrating three (3) years with LearnKey this month.  She is a true team player who constantly demonstrates our core values: Ease, Value, and Trust every day!

During the 4th Quarter, Jessica was an enormous help with training and mentoring our newest VSR, Nina Sepulveda. With her extensive knowledge of the program and eagerness to help, she made the onboarding of Nina an easy process. We can’t thank her enough for her contribution as a team player. When things didn’t work perfectly or go according to plan, she made it work for her students and for LearnKey. She is extremely detailed and every one of her students has nothing but great things to say about her. When she takes on a task we can trust she will get it done, and with all of the I’s dotted and T’s crossed.

In 2016 our LearnKey Veteran Services Team assisted students in achieving over 285 certifications, with Jessica directly supporting 128 of those certifications! Her dedication to helping our students achieve their goals is a true example of value.

Again, please join me in congratulating Jessica for her spirited team work, “can do attitude,” and overwhelming positive and motivational support she provides our student base. She is a great reflection of what it means to be “Improving Employability Every Day”.

Kind Regards,

Jeff Coruccini



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Can You Become a QuickBooks Certified User Without Being a CPA? Absolutely!

by Jason - Mar 09, 2017


That question above was one of many questions I got when I used to teach QuickBooks in a classroom setting. I’m not a CPA and I’m a certified QuickBooks user, so you can become one too. What is QuickBooks, you ask? It’s an industry-leading accounting software program, geared toward helping businesses of all sizes organize and perform their accounting duties.

We are currently working on our updated QuickBooks Certified User course, which we have completed filming and are in the process of fine-tuning. This course maps to the 10 domains on the QuickBooks Certified User certification exam. The 10 domains are:

  • QuickBooks Setup
  • QuickBooks Utilities and General Product Knowledge
  • List Management
  • Items
  • Sales
  • Purchases
  • Payroll
  • Reports
  • Basic Accounting
  • Customization and Shortcuts

Our new QuickBooks course covers these 10 domains in such a way to help you prepare to pass the QuickBooks Certified User exam (done through Certiport) and obtain your QuickBooks Certified User certification. We present the material in a very concise, easy-to-follow format, kind of like the QuickBooks program itself.

This course will have video training, pre-assessment and post-assessment tests, practice labs, and a project workbook, all geared toward solidifying your QuickBooks knowledge not only for the certification, but also to improve your employability prospects for any position requiring QuickBooks knowledge. Or you may have a small business of your own and want solid knowledge of QuickBooks, so you can let it do the major accounting work for you, leaving you to do what you do best—run your business.

So, back to the original question: Can you get the QuickBooks Certified User certification without being a CPA? Yes, indeed! And you can get this without being a financial planner or tax preparation expert or, well, you get the drift.

Stay tuned to this blog space for my update next week. I promise you, it will get “animated” at times!



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Outlook 2016 Course and Workbooks Released!

by Brad - Mar 08, 2017


Today, we are excited to announce the release of our Outlook 2016 course.

Outlook 2016

In this course, LearnKey Senior Instructor Jason Manibog will take you through what is needed to become proficient and efficient in Outlook 2016, the personal information management tool in Microsoft Office. Specific topics include: email, calendar, contacts, tasks, and notes. The course will also prepare you to take exam 77-731, the Microsoft Office Specialist exam for Outlook 2016.

Our hope is that through our courseware we may provide learners with the guidance, preparation, and skills they need to succeed. For more information and to learn about additional LearnKey products visit our website.



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2017 Best Training ROI for your employee’s and customers?

by Jeff - Feb 15, 2017


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It is all about better communication resulting in a better customer experience.

It’s a no-brainer that bad customer service will cost your company business. But it turns out employees’ behavior toward each other can affect your bottom line, too.

So the question is: are your employees properly job ready trained in the areas of dealing with difficult customers, meeting consumer needs, the art of customer service, listening under pressure, workplace ethics, email etiquette, social media at work, and bullying in the workplace?

A well-known study of retailer Sears revealed that a five-point improvement in employee attitude results in a 1.3% increase in customer satisfaction, which then drives an 0.5% increase in company revenue.

Which is why LearnKey’s 2017 video-based training series on customer service is the perfect solution for your organization. It’s relevant for today’s workforce, high quality, available anytime/anywhere, and can help you deliver a solid ROI for both your business customers and, most importantly, your employees.

In today’s digital world it’s all about the customer experience:

What is customer experience and why is it important?

Customer experience is your customers’ perceptions of how your company treats them. These perceptions affect their behaviors, build memories and feelings, and may drive their loyalty. In other words, if they like you and continue to like you, they are going to do business with you and recommend you to others.  Note: If one of your customers has a bad experience there is less than a 10% chance they will tell you about it, but they will choose not to do business with you in the future.

Why should you focus on improving your customer experience?

According to a recent walker study, by 2020 customer experience will overtake price and product as a key differentiator. By now it should be clear that customer service can no longer be relegated to the basement of your brand’s focus. It must be front and center of your organization, alongside marketing, as a priority focus for customer interaction and retention.

Contact us today for a no-cost proof of concept on how this training can improve your ROI.



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Premiere Pro CC 2015 Test Prep Released!

by Brad - Feb 10, 2017


Today, we are excited to announce the release of our Premiere Pro CC 2015 Test Prep course.

Premiere Pro CC 2015 Test Prep

LearnKey’s Premiere Pro CC 2015 Test Prep course is a complementary resource to go along with the Premiere Pro CC course, authored by Expert Ryan James. Although the Premiere Pro CC course readies you for the Premiere Pro CC exam, there are new objectives and types of test questions which are covered in the Premiere Pro CC 2015 Test Prep course. LearnKey Senior Instructor Jason Manibog takes you through these changes, so you will have the tools you need to confidently pass the Premiere Pro CC 2015 exam.

Our hope is that through our courseware we may provide learners with the guidance, preparation, and skills they need to succeed. For more information and to learn about additional LearnKey products visit our website.



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Trending 2017 Education as a Benefit (EaaB): Enabling Employers To Retain Great Talent

by Jeff - Feb 08, 2017


Great leaders know the importance of continuous education for their employees: “Train people well enough so they can leave, treat them well enough so they don’t want to.” – Richard Branson, Founder Virgin Group.

As retention and staff development continue to challenge service companies specifically in the areas of customer service, IT help desk, and front & back office support, we are actively helping our customers solve that problem, as well as improving retaining employees and enhancing their current skillsets.

To that extent, LearnKey can help you build a custom Education as a Benefit (EaaB) program. Customer feedback, as well as findings by a recent Corporate Learning Insiders report surveying top L&D leaders published 1/19/17 on LinkedIn’s learning blog, further validates this need:

  • A majority, 57%, predict that employers will increase education benefits more than traditional benefits in 2017. Evidence exists that this could be a powerful way to boost retention and keep people from job-hopping as much as they might otherwise in today’s economy.
  • 71% predict that partnering with outside training providers will be the best strategy to get ahead of the widening skills gap.
  • Additionally, Insiders believe that micro-learning content delivered in small, specific segments – and on-demand learning – content accessible at any time, from any device – will see the most growth among learning technologies in 2017

Closing The Skills Gap

What’s interesting given the projected education-as-a-benefit trend is that many have noted that the skills gap is not entirely caused by educational organizations inadequately preparing students for today’s jobs, but also by employers retreating from investing enough in the training of new employees.

Let us schedule a demo today so you can learn how LearnKey’s experts can customize career pathways for your employees by leveraging our digital and video-based training library that covers topics in the areas of Technology, Customer Service, Professional Development, Microsoft office, and more.



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LearnKey to produce Entrepreneurship Small Business Certification Course that Maps to Certiport ESB exam

by Jeff - Feb 03, 2017


Today we are excited to announce that LearnKey will begin production next week on an “Exam Ready” video-based training course that maps to Certiport’s Entrepreneurship Small Business (ESB) certification and will be available in April 2017!

This course will be authored by Wyett Ihler, certified instructor who has produced LearnKey’s IC3 GS5 & Spark courses over the past year. This course will help students/adult learners and teachers prep for the ESB certification exam, which is a 50-minute exam with 45 questions covering the following objectives: The Entrepreneur,  Business Management,  Starting a Business,  Business Operations,  Marketing/Sales, and  Financial Management. In addition to the course being available on LearnKey’s OnlineExpert Learning Management System, the course will be available through our strategic partner GMetrix‘s skills management system.

We are thrilled to offer such an exciting and in-demand certification training, as the U.S. Department of Labor and the National Foundation for Teaching Entrepreneurship (NFTE) both cite statistics that underscore the benefits of entrepreneurship education. These benefits include improved academic performance, school attendance, interest in attending college, an increase in occupational aspirations, as well as leadership behavior.

LearnKey is all about helping learners improve their employability skills and this course covers an important topic that currently has no certification/validation of skills tied to it.



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